UK. Read on supplier and gov.uk pages, 15 August 2026
Compare veterinary practice management software for UK practices
Three of the six systems here publish a price on their own website, and only one publishes it in sterling. None of the six mentions a Schedule 2 controlled drugs register anywhere on the pages we read, even though gov.uk allows that register to be a computerised system. This table records what each supplier states on its own page, with the date we read it, and says plainly where a supplier states nothing.
2 years
the minimum a Schedule 2 controlled drugs register must be kept after the date of the last entry
5 years
how long medicines records for food producing animals must be kept under the Veterinary Medicines Regulations
0 of 6
systems compared here whose public pages mention a controlled drugs register, checked 15 August 2026
| Option | supplier's own page, checked 15 Aug 2026 | gov.uk allows a computerised Schedule 2 register | ||||
|---|---|---|---|---|---|---|
| Provet Cloud A UK practice that wants the price in sterling before the call | The only sterling price here. Core: a platform fee of £99 a month including one vet, then £99 per vet a month. Pro: £159 a month including one vet, then £119 per vet a month. Enterprise is custom. Non-vet staff are stated as free, and the Clinical Agent AI scribe is £30 per seat a month | Cloud, with a mobile app listed in every plan | Inventory management and inventory reports in all plans. The pricing FAQ states integrations with MWI, NVS, Covetrus and VetCove supporting automatic price updates, batch number tracking and purchase order syncing | Not mentioned anywhere on the pricing or platform pages we read | VetEnvoy is listed under Insurance on the integrations page, alongside several Nordic insurers | Not described on the pages we read. Medical records, treatment sheets and customisable forms are listed in every plan |
| Lupa Per-site plus per-user pricing you can work out yourself | A calculator, but in US dollars on the page served to us: $140 a month per site plus $70 per user a month, with the Lupa Notes AI scribe listed at $35 per user a month and shown as free on a limited-time offer. More than 5 sites is quote only. No sterling price was shown to us | Cloud, with an iPhone, iPad and Android app described as carrying the whole platform | The most specific of the six. On prescribing, it states Lupa checks the dosage, generates the dispensing label and links the prescription to the pet record and the invoice. Stock covers batch and expiry tracking, stock takes, transfers, reorder alerts, purchase orders and goods receipt, with NVS, Covetrus and MWI integrated | Not mentioned. Prescriptions, dispensing labels and repeat prescriptions are described, but no controlled drugs register | States you can submit claims to Vetsure and VetEnvoy without leaving Lupa, with a five-step wizard, pre-authorisation for high-value procedures, and claim status tracked from draft through to settled or declined | States clinical records include a full audit trail, and that signed consent forms keep the full submission history linked to the pet and appointment |
| ezyVet Practices already committed to IDEXX diagnostics | An entry figure only, in US dollars: get started for as little as $260.50 per month. The page states monthly pricing does not include implementation, and that implementation and data conversion are scoped to the size and structure of the clinic | Cloud, described as accessible any time, anywhere, from any device | Inventory with batch tracking on dates, automatic re-order notification, inventory transfer between locations, and lot numbers and expiry dates recorded on inventory codes, which the page says is to manage medication labelling and keep regulators happy | Not mentioned on the pricing or features pages we read | Insurance appears as an integration category in the site navigation. Neither the pricing page nor the features page we read names a UK claims provider, and the integrations page for insurance returned a 404 to us | Not described on the pages we read. 76 reporting views are listed, covering finances, clinical history, appointments, stock and customers |
| Digitail Three named plans with audit logging called out | Not published. Three plans (Mobile, Growth and Growth AI) are compared feature by feature with no figures, and the marketing campaigns row simply reads Custom. Several capabilities are marked as add-ons | Cloud-based, listed as working on desktop, tablet and mobile, with unlimited staff users in every plan | Prescription management and inventory management are in every plan, with inventory analytics described as tracking usage, costs and trends. No dispensing label or batch tracking claim on the page we read | Not mentioned on the pricing or features pages we read | Not mentioned on the pricing or features pages we read | Explicit: audit logs described as tracking system activity for compliance, listed as a core feature |
| IDEXX Animana Electronic insurance claims built into the patient file | Not published. Both the product page and the features page route to a demo request | Cloud. Described as a cloud-based practice management system providing secure access to practice data, with automatic software updates | Not stated. The features list covers medical records, invoicing, day-end closing and management reports, but names no stock, dispensing or batch tracking function | Not mentioned on the pages we read | eClaims, described as a built-in electronic insurance claim tool that skips the paperwork in the patient file | Not described on the pages we read. Patient medical records, weight history and management reports are listed |
| AT Veterinary Systems Spectrum Practices that want the system on their own servers | Not published, and priced differently from the rest: the page states over 120 modules, with module packages created according to practice needs and priced competitively. A UK company based in Elmswell, Suffolk | The only flexible one here. States systems can be built server-based, cloud-based or on its Distributed Database System cluster technology, compatible with Mac, Windows and Linux and with thin clients | A Stock Management module is listed among the Spectrum modules, alongside Laboratory Management and Practice Health Plans. The module pages carry headings rather than detail | Not mentioned on the pages we read | An Insurance module is listed among the Spectrum modules. The page for it carried a heading and no description when we read it | Not described on the pages we read. A Clinical Notes module is listed |
How we chose and ordered these
Every system here is a veterinary practice management system (a PIMS) sold to UK practices, whose own website we could fetch and read on 15 August 2026. We recorded only what the supplier states on its own pages. Nothing here comes from a directory, a review aggregator or a vendor's comparison blog, because those carry prices and feature claims that cannot be traced back to the supplier and are frequently out of date.
The order is by what the supplier will tell you before you speak to a salesperson: the system that publishes a sterling price first, then those that publish a figure in US dollars only, then those that publish no figure at all. That is a ranking of pricing transparency, not of clinical fitness. A practice's choice of PIMS turns on workflow, diagnostics integrations and migration risk, none of which a table can settle.
Left out, and why. Covetrus (RoboVet, Vision and Pulse) sits behind a bot challenge that returns an empty page at every path we tried, including the domain root, so we could read nothing about any of its products and left all of them out. VetIT (vetit.co.uk) serves a TLS certificate whose chain we could not verify. Teleos (teleos.co.uk) refused every connection. All three are used by UK practices and their absence is a limitation of this page, not a judgement on the products.
What this table does not tell you. It is not a rating, a test or a review: we have not run any of these systems in a working practice, and nothing here reflects support quality, uptime or how a data migration actually goes. The dispensing, claims and audit columns record what a supplier claims on its marketing pages, which is not the same as what an RCVS or VMD inspector will accept. Your regulatory duties sit with the practice and the prescribing vet, never with the software. We take no commission from any supplier on this page and carry no paid placements.
- Provet Cloud provet.cloud pricing (UK tab)
- Lupa lupapets.com pricing
- ezyVet ezyvet.com pricing
- Digitail digitail.com pricing
- IDEXX Animana idexx.co.uk, Animana
- AT Veterinary Systems Spectrum vetsystems.com, Spectrum overview
Compare Vet Software is an independent site operated by Ellul Solutions Ltd. It is not affiliated with, endorsed by or connected to the RCVS, the Veterinary Medicines Directorate or any software supplier named here, and nothing on it is veterinary, legal or regulatory advice. We take no commission from any supplier in this comparison and carry no paid placements. Supplier prices and features change without notice and regulations change on their own cycle: every figure carries the date we read it on the supplier's own page or on gov.uk, and you should confirm the current position at source before relying on it.
What UK veterinary PIMS suppliers publish, and what the regulator actually requires, August 2026
Last updated
Practice management software is sold on features. The duties that a UK practice is inspected against sit in the Veterinary Medicines Regulations, the Misuse of Drugs Regulations and the RCVS Code, and they attach to the practice, not to the software. This table puts the two side by side.
The supplier columns were read on each supplier's own website on 15 August 2026, at the URL given in the comparison above, and are reproduced rather than estimated or converted between currencies. Where a supplier states nothing, the cell says so instead of carrying a claim from a directory or a review site. The controlled drugs column is a record of absence: it means the words did not appear on the supplier pages we read, not that the function is missing from the product, and a supplier may well describe it inside a demo. Regulatory statements in the notes below come from gov.uk and RCVS pages read on the same day and are quoted rather than paraphrased where the wording matters. Suppliers change prices and pages without notice, and regulations change on their own cycle: confirm both before you rely on them.
| System | Published price, read 15 August 2026 | Where it runs | Insurance claims, in the supplier's words |
|---|---|---|---|
| Provet Cloud | £99 a month platform fee including one vet, then £99 per vet a month (Core). Pro £159 plus £119 per vet | Cloud | VetEnvoy listed under Insurance on the integrations page |
| Lupa | $140 a month per site plus $70 per user a month on the page served to us. No sterling price shown | Cloud, with a full mobile app | Submit claims to Vetsure and VetEnvoy in-app, with pre-authorisation and status tracking |
| ezyVet | From $260.50 a month. Implementation is separate and scoped per clinic | Cloud | Insurance is an integration category in the navigation. No UK provider named on the pages we read |
| Digitail | Not published. Three plans compared feature by feature with no figures | Cloud, unlimited staff users | Not mentioned on the pages we read |
| IDEXX Animana | Not published. Routes to a demo request | Cloud | eClaims, a built-in electronic insurance claim tool |
| AT Veterinary Systems Spectrum | Not published. Over 120 modules, packaged and priced per practice | Server, cloud or DDS cluster | An Insurance module is listed. The page for it carried no detail |
- gov.uk states that a Schedule 2 controlled drugs register must be either a computerised system or a bound book, which does not include any form of loose leaf register or card index.
- A Schedule 2 controlled drugs register must be kept at the premises to which it relates, be available for inspection at any time, and be kept for a minimum of two years after the date of the last entry (gov.uk, VMD).
- Medicines records must be kept for food producing animals for at least 5 years in accordance with the Veterinary Medicines Regulations (gov.uk, VMD).
- VMD states that the Veterinary Medicines Regulations explain what records must be kept but do not specify a set procedure or system needed to meet these requirements, and that the records may be kept electronically.
- None of the six practice management systems compared here mentions a controlled drugs register anywhere on the supplier pages we read on 15 August 2026.
- The Veterinary Medicines Regulations require anyone involved in the retail or wholesale supply of POM-V and POM-VPS veterinary medicines to carry out an audit at least once a year (gov.uk, VMD).
- RCVS supporting guidance states that clinical records may be amended to correct errors or factual inaccuracies, but that amendments should not remove or obscure the original entry, and should be dated and clearly show who made them.
- Three of the six systems publish a price on their own website: Provet Cloud in sterling, Lupa and ezyVet in US dollars only (checked 15 August 2026).
Cite this page
“What UK veterinary PIMS suppliers publish, and what the regulator actually requires, August 2026”, Compare Vet Software, https://comparevetsoftware.com/ (updated 2026-08-15). The supplier columns were read on each supplier's own website on 15 August 2026, at the URL given in the comparison above, and are reproduced rather than estimated or converted between currencies. Where a supplier states nothing, the cell says so instead of carrying a claim from a directory or a review site. The controlled drugs column is a record of absence: it means the words did not appear on the supplier pages we read, not that the function is missing from the product, and a supplier may well describe it inside a demo. Regulatory statements in the notes below come from gov.uk and RCVS pages read on the same day and are quoted rather than paraphrased where the wording matters. Suppliers change prices and pages without notice, and regulations change on their own cycle: confirm both before you rely on them.
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Worth knowing
Every figure sourced and dated.
- How much does veterinary practice management software cost?
The UK PIMS prices we could read on supplier pages, why only one is quoted in sterling, and what actually moves a quote for a practice management system.
- Can your practice software be the controlled drugs register?
gov.uk allows a Schedule 2 controlled drugs register to be a computerised system. What the register must contain, and why no PIMS we checked mentions one.
- RCVS clinical records: what your software has to make possible
What RCVS supporting guidance says about clinical and client records, amendments and the audit trail, and how to test a PIMS against it before you buy.
- Switching veterinary practice management software: what to ask
Migration is the real cost of changing PIMS. What to establish about data conversion, contract terms, claims and stock before a practice commits to a move.
Common questions
How much does veterinary practice management software cost in the UK?
Only one of the six systems compared here publishes a sterling price. Provet Cloud publishes a Core plan at a £99 a month platform fee including one vet, then £99 per vet a month, and a Pro plan at £159 a month plus £119 per vet, with non-vet staff stated as free. Lupa published $140 a month per site plus $70 per user a month on the page served to us, and ezyVet publishes a starting figure of $260.50 a month with implementation charged separately. Digitail, IDEXX Animana and AT Veterinary Systems publish no figure. All read on 15 August 2026.
Can a practice management system be the controlled drugs register?
gov.uk states that a Schedule 2 controlled drugs register must be either a computerised system or a bound book, and that it must not be a loose leaf register or a card index. So a computerised register is allowed. It must have a separate page for each strength and form, be kept at the premises to which it relates and available for inspection at any time, and be kept for a minimum of two years after the date of the last entry. None of the six systems compared here mentions a controlled drugs register on the pages we read, so ask the supplier directly.
How long must veterinary medicines records be kept?
VMD states that medicines records must be kept for food producing animals for at least 5 years in accordance with the Veterinary Medicines Regulations. A Schedule 2 controlled drugs register must be kept for a minimum of two years after the date of the last entry. RCVS does not set a single period for clinical records: its guidance says they should be retained for as long as is necessary, taking legal and regulatory responsibilities into account, and suggests also checking professional indemnity policy conditions.
Does the law require a particular veterinary software system?
No. VMD states that the Veterinary Medicines Regulations explain what records must be kept but do not specify a set procedure or system needed to meet these requirements, and that the records may be kept electronically. The duties sit with the practice and the prescribing vet. Software makes compliance easier or harder; it never carries the duty.
Which veterinary systems handle pet insurance claims?
Of the six compared here, three describe it on their own pages. Lupa states you can submit claims to Vetsure and VetEnvoy without leaving the system, with pre-authorisation for high-value procedures and automatic status tracking. IDEXX Animana describes eClaims, a built-in electronic insurance claim tool. Provet Cloud lists VetEnvoy under Insurance on its integrations page. ezyVet lists Insurance as an integration category without naming a UK provider on the pages we read, Digitail does not mention claims, and AT Veterinary Systems lists an Insurance module whose page carried no detail.
Cloud or installed: does it still matter for a vet practice?
Five of the six systems here are cloud only. The exception is AT Veterinary Systems Spectrum, which states systems can be built server-based, cloud-based or on its Distributed Database System cluster technology, and is compatible with Mac, Windows and Linux and with thin clients. If your practice is rural, ambulatory or on a fragile connection, that flexibility is a genuine differentiator rather than a legacy quirk. Note also that a controlled drugs register must be kept at the premises to which it relates and available for inspection at any time.
Why are Covetrus, VetIT and Teleos not in this comparison?
Because we could not read their websites on 15 August 2026 and we do not publish a row we cannot source. Covetrus sits behind a bot challenge that returned an empty page at every path we tried, including the domain root. VetIT serves a TLS certificate whose chain we could not verify. Teleos refused every connection we made. All three are used by UK practices, and their absence is a limitation of this comparison rather than a judgement on the products.
What should I test in a PIMS demo?
Write a clinical note, save it, then amend it, and ask to see the original entry. RCVS guidance states that amendments should not remove or obscure the original entry and should be dated and clearly show who made them, so this is a concrete test of the audit trail. Then run a repeat prescription for an absent client, an insurance claim from a completed invoice, and a stock take that finds a discrepancy. Those journeys separate products faster than a feature list.
Start from what suppliers publish, not what directories claim
Six systems, one sterling price, two dollar prices, three quote-only, and the regulatory duties that sit with your practice whichever you buy.